What does touching the brain have to do with user experience design? Transcript ?So, what does touching the brain have to do with experience design? All right. So a few years ago. I had the privilege of being able to deliver a keynote speech for the visitor studies association. These are like evaluators who work […]
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What is the difference between CX design and UX design? (Ep. 2)
What is the difference between Customer Experience Design and User Experience Design? That’s what I discuss in today’s vlog. Links Transcript So I found myself reading and executive order from the president of the United States of America. It was an executive order on federal customer experience. Which made me think, like what the heck […]
How to Create Simple User Personas (Ep. 1)
How you design better websites, reports, presentations, toolkits, and all sorts of other things, really does start with the audience. But what does actually mean? In this vlog I’ll talk you through creating super simple user personas that can help you design better information products. Transcript All right. So in the research and evaluation world, […]
Good Intentions, Bad Websites
Dear research and evaluation community, we have a website problem. The problem? Many of our websites suck. I’m talking about resource sites, toolkits, organization homepages, project websites, communities of practice, association sites, learning communities, online reports, etc… As an evaluator who has been developing websites personally and professionally for 15 years now, I wanted to […]
Designing an Executive Summary with Canva
Design is a process. So is creativity. In today’s post I’ll walk you through the process I would use to design an executive summary style report using Canva. Step 1. Simple Mini Personas Take a notecard and draw a little picture of a person. Don’t worry about the art, stick figures are fine. Then give […]
Your report is not broken.
Is nobody reading your report? Have you put tons of work into something then shared it out to the world, only to hear nothing in return? It might be easy to think that you’re to blame. If only you knew how to design a better report or create better charts, everything would be different… But […]